Terms & Conditions

Last Updated: November 2025

Welcome to Mflowers Kuwait. These Terms & Conditions outline the rules and regulations for using our website and making purchases from our store.

By accessing our website or placing an order, you agree to these Terms. Please read them carefully before completing your purchase.

1. Products & Orders

• We make every effort to ensure that product descriptions, images, and prices are accurate and up to date.

• All orders are subject to product availability and confirmation of payment.

• In the event an item is unavailable, we reserve the right to replace it with a similar product of equal value and quality.

• All prices are listed in Kuwaiti Dinar (KWD).

2. Payments

• Payments must be made through the available payment methods listed on our website.

• By submitting your payment details, you confirm that you are authorized to use the chosen payment method.

3. Shipping & Delivery

• Delivery times are approximate and may vary depending on your location and order volume.

• Mflowers Kuwait is not responsible for delays caused by couriers, customs, weather conditions, or other unforeseen circumstances.

• Please ensure that the delivery information provided is accurate. We are not responsible for issues or delays resulting from incorrect or incomplete addresses.

4. Returns & Refunds

• Due to the perishable nature of fresh flowers, returns and refunds are not accepted once an order has been delivered.

• For other non-perishable products (such as vases, gifts, or accessories), returns may be accepted at our discretion if reported within a specified timeframe and in original condition.

5. Intellectual Property

All content on this website — including text, images, graphics, logos, and designs — is the property of Mflowers Kuwait or its licensors.

You may not reproduce, distribute, or use any materials from this site without prior written consent.

6. Limitation of Liability

Mflowers Kuwait shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our website or products.

7. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website following any updates constitutes your acceptance of the revised Terms.